Reviews

  • Helpful and Friendly Staff
    They came quickly, assessed the problem, and got me my hot water back. Dale was very helpful, friendly and knew what he was doing.

    - Robert N.

  • Real Professionals
    These guys are real pros. Communication was great with the owner and they were very responsive, ensuring a first-class installation and experience. I would highly recommend them!

    - Todd B.

  • Great Service
    Kevin did a great job with our tankless water heater. Not only did he do the service we needed, but checked the whole unit in addition to other waterline components. We had a couple of issues we were not aware of and he fixed them for us. I would recommend this company for any of your plumbing issues. We will definitely use them again, the next time we need their services.

    - Sabrina P.

  • Fair Pricing & Expert Service
    After getting two ridiculously high bids on the repairs I needed I finally got a very reasonable estimate from The Water Heater Company. But the best part was the great service I received. Their technician Gonzo, was clearly very competent and more importantly, he took the time and effort to do a really fantastic job. I couldn’t be more pleased and very highly recommend them.

    - Ted K.

  • Quick Response Time
    I am so glad I ultimately went with this company. My water heater started leaking and I got several quotes to replace it with a tankless system. After having several different vendors come to my home to quote me for the job I decided to go with the Water Heater Company after speaking with the owner, Anthony. He was very informative and responsive to my questions and when I am making a huge investment in my home I want to be sure I am going with a company I could count on and would not cut corners. The quick responsiveness to my inquiries and the professional behaviors of the technicians who came to my home has confirmed that I made the right decision. When I compare my install to the shotty work my cousin had done I can see a noticeable difference. I know my house will pass an inspection because I didn't cut corners and I feel confident that my install will last the 25 years my tankless system is rated to last. Thanks again for the great service!

    - Kevin E.

  • Efficient Experts
    My water heater broke and I called few companies to get a quote. The water heater company was the most competitive. They replaced my unit, the work was perfect and the team very efficient. Thank you

    - Yassmine L.

  • Reasonable Pricing
    Kevin did a great job on replacing my old leaky yet still working water heater. He answered all my questions and explained all the details. Anthony gave me quite a reasonable price. Thanks!

    - Wenying C.

  • Fantastic Service!
    Great and honest people. I had a water heater that went bad at the wrong time with my father in law hospitalized. The Water Heater Company understood the situation I was going through. They were able to help me out and get the job done quickly. I want to give a great thanks to Anthony and Gonzo for their great help. If you are in need of reliable service, give them a call!

    - Raphael N.

  • Professional and Responsive
    I’ve been very happy with the service I’ve gotten from Anthony and Evan at The Water Heater Company. They have repaired my water heater, installed a hot water recirculating pump, and now installed a new water heater. They have been thorough and professional and very responsive. I have total confidence in them.

    - Jane W.

  • Pleasure to Work With
    The Water heater company really helped us out when our 10-year-old tankless water stopped heating the water. They came out quickly and diagnosed the problem, explained clearly what my options were, and professionally fixed the issue. I would definitely recommend them, they are knowledgeable, conscientious and a pleasure to work with.

    - Scott L.

  • Quick and Efficient Work
    I called @ 10 AM when our hot water heater died and I had someone on-site not just for a quote, but to actually replace the entire unit by 1 PM! They showed up, gave me a few quotes to make the best decision for my budget, and then set to work on the replacement. They were all done by 3 PM (only 2 hours!) and had me ready to go with hot water only 30 minutes later. I would strongly recommend their services to anyone looking for a plumbing fix. Thanks so much for the quick response and quality work Evan & Rich!

    - Benjamin L.

  • Real Professionals
    Our water heater started making very loud humming noises a few nights ago. After a day of trying to shrug it off, we realized something had to be done. No company had a more attractive name to us than The Water Heater Company because that’s just what we needed. Much to our surprise, we got a call from the owner, Anthony, within literally three minutes of submitting a request for a quote. This was around 10 PM at night! He scheduled an inspection appointment for the following day and then the day after that, the replacement was made at what I consider to be a very reasonable price. Our old heater was just worn out after 10 years of operating, leaking, and causing too much noise. It took a little over three hours but no management was necessary as the guys were very competent and clearly have been doing this for a long time. It could not have been easier.

    - David T.

  • Pleasure to Work With
    It was a pleasure to work with you guys. Gonzo and tanner were very professional and helpful, I'm really glad that I called you. Thank you very much.

    - Aghiad M.

  • Quick and Efficient Service
    These guys are awesome. Scotty came out and diagnosed my Noritz tankless and basically found the problem in about 30 minutes. Also, he checked the overall house pressure and some other maintenance items. Explained everything that he was testing and the results. Had another Noritz certified company that I had called first and all they were interested in was replacing the unit for $5K. Didn't even want to look at it or run any diagnostics. I paid their service charge and sent them on their way. Will only be using The Water Heater Co. for my future plumbing needs.

    - John L.

  • Highly Recommended
    Our tankless water heater wasn't producing very hot water. I called around to multiple different companies who install tankless but will not serve them. I finally found The Water Heater Company. They were great! They were able to come out when I needed them. They were responsive to who was coming, when they were coming, etc. And, their techs were great. They let me know all about what needed to happen, the service, the problem, and how much it was going to cost. They were here in the rain for a really long time so I commend them for that too. Will definitely have them come out if we have another problem (hopefully we won't) and for sure will have them come out to descale in a year.

    - Dawn M.

  • Very Happy
    We had a new tankless water heater installed. Everything went as planned without any problems. The technicians were so polite, helpful and professional. We are very happy with the result. The price was much more reasonable than another company that wanted almost double the price.

    - Mina F.

  • Great Experience
    Anthony at The Water Heater Company provided above and beyond service when our water heater went out. He even did a video chat to look at the unit until he could send someone out, which was the very next day. Best experience we’ve had replacing a water heater.

    - Dan A.

  • Very Satisfied With a Job Well Done
    Well skilled, very professional, and knowledgeable. I waited a bit of time to send my review to make sure everything is working great and it is. Our tankless water heater was installed properly and I couldn't be more pleased. Its a job well done and I would definitely refer this company to friends.

    - May S.

  • Very Knowledgeable
    Wow, these guys know their stuff! If you have an issue with your water heater and want someone you can trust, I would highly recommend calling The Water Heater Company. They provided me multiple solutions to my problem and offer all kinds of other valuable services that I intend to utilize in the future; like installing a water filtration/conditioning system that I’ve been thinking about doing for a while.

    - Kristopher K.

  • On Time and Always Clean
    Highly recommend this company! Outstanding quality of work and service - I couldn’t ask for anything better! The owner Anthony is amazing and you can tell truly cares for his clients and wants to provide them the best customer service. They are very knowledgeable about everything going on and make a stressful situation easier. Scotty, our technician, showed up on time and was very professional and hardworking; he also left the place clean and fixed!

    - Taylor M.

  • Overall Great Experience
    Overall very good experience. Courteous phone service, quick scheduling, good communication, tech showed up as promised. After diagnosing the problem, provided exact quotes for various options. Was able to repair avoiding costly replacement. Very satisfied and would recommend it.

    - Mia M.

  • Very Impressed
    Had a great experience. They were very responsive. Very knowledgeable. I am super impressed with the team. I would highly recommend them to all my family, friends, and coworkers.

    - Rob B.

  • Above & Beyond Service
    Great experience with the Water Heater Company!! Gave solid estimates, explanation of cost was willing to discuss cash. Gonzo, the technician, was above board, kind, efficient, gave great advice, got the job done quickly with no fuss. Walked me through the instructions post-installation. His assistant Anthony, who helped move the water heater and run tests, was polite and efficient also. Would recommend The Water Heater Company to many!

    - Diana M.

  • Very Honest!
    I called The Water Heater Company late on a Friday evening because I was not getting any hot water from my water heater. To my surprise, they answered the phone even though it was late. We scheduled for a technician to come out the following morning (Saturday). The technician arrived on time, was very knowledgeable, and really took the time to educate me on my options. I chose to replace my water heater because it was already twelve years old, even though they offered to save me some money by fixing it. Their pricing was fair, especially considering the amount of work that was needed to bring the water heater "up to code." They also gave me a discount because I am a teacher and I did not even have to ask for one. Absolutely love their honesty!
    At the end of the day, the new water heater installation turned out fantastic. They cleaned up the workspace and I will definitely be using them again. I HIGHLY recommend you call the team over at The Water Heater Company. You will not be disappointed!

    - William K.

  • Great Work
    These guys are true professionals with extensive knowledge of their business. I had the pleasure of working with them and I'll definitely recommend them, they're doing a great job!

    - Avi D.