Price |
Availability |
Expertise |
Warranty |
Care & Service |
Local Connection |
Response Time |
| Plumber/Handyman | |
|---|---|
 | Cheapest upfront |
 | Limited; long wait times |
| Generalists, not specialists |
| Minimal to none |
| Varies; inconsistent |
| Usually solo operator |
| Slow or inconsistent |
| Corporate Companies | |
|---|---|
| Most expensive |
| Large teams, but profit-focused |
| Multi-trade, not focused on water heaters |
| Standard manufacturer warranty |
| Profit over people |
| Corporate, investor-owned |
| Fast but expensive |
| THE Water Heater Co | |
|---|---|
| Fair & Transparent Pricing |
| Same-Day Service, 7 Days a Week |
| Water Heater Experts Only |
| Longest, Industry-Leading Warranties |
| People First – Clients & Team |
| Locally Owned & Operated |
| Fast, Fair & Reliable |
First
A people-first mentality prioritizes the well-being, growth, and satisfaction of everyone in the organization, ensuring that every decision enriches the lives of employees and clients alike. This approach fosters a culture of respect and mutual success, driving superior business outcomes.
Care
We’re dedicated to forging lasting relationships. By delivering our expertise with a personal touch, we ensure that every solution is tailored to the unique needs of our clients. We listen, we care, and we invest time because every client deserves our undivided attention.
THE Bar
As leaders in our industry, we strive to set new standards of excellence. Our team is driven by our foundational goal to be THE best, motivating and inspiring us to push boundaries and exceed expectations.
Transparency
We operate with unwavering honesty, integrity, and reliability. This commitment to total transparency extends through every aspect of our business, from customer interactions and internal processes, to the way we facilitate trust and accountability.
Every Day
Committed to continuous improvement, we cherish and support our team’s growth both professionally and personally. We foster an environment where learning and advancement are at the forefront, ensuring that our team not only meets but sets industry benchmarks.
When you need repairs, you want technicians you can trust
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“Fair Pricing & Expert Service”
Their technician Gonzo, was clearly very competent and more importantly, he took the time and effort to do a really fantastic job.
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“Fantastic Service!”
THE Water Heater Company understood the situation I was going through. They were able to help me out and get the job done quickly.
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“Reasonable Pricing”
Kevin did a great job on replacing my old leaky yet still working water heater. He answered all my questions and explained all the details. -
“Quick Response Time”
He was very informative and responsive to my questions and when I am making a huge investment in my home I want to be sure I am going with a company I could count on and would not cut corners. -
“Real Professionals”
Communication was great with the owner and they were very responsive, ensuring a first-class installation and experience.
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“Great Service”
Not only did he do the service we needed, but checked the whole unit in addition to other waterline components. -
“Professional and Responsive”
They have repaired my water heater, installed a hot water recirculating pump, and now installed a new water heater. -
“Real Professionals”
It took a little over three hours but no management was necessary as the guys were very competent and clearly have been doing this for a long time.
