How We Became THE Water Heater Company
Our founders started this company to go beyond being just another plumbing service — and to become the undisputed experts in our field.
How We Became THE Water Heater Company
Our company was born from a shared vision to be the undisputed experts in our field.
At The Water Heater Company, we believe that true authority isn't claimed — it's earned. Our founders, Anthony and Gonzo, started this company to go beyond being just another plumbing service. They wanted to create a company that stood for excellence by combining industry-leading knowledge with a genuine passion for serving our community.
Our goal from day one has been to be known as THE Water Heater Company. This philosophy drives our entire team to elevate the standard for service, embrace continuous improvement, and proudly serve our neighbors as Your Trusted Water Heater Authority.
150+
Years Combined Experience
30K+
Homes Served
3,270+
Client Reviews
100%
Satisfaction
We believe in a better service experience, from the moment you call to the moment your job is complete.
Clear Communication
You'll receive updates on your technician's arrival time, including a photo so you know exactly who to expect.
Respect for Your Home
Our specialists use drop cloths and clean up thoroughly after every job — we treat your home as if it were our own.
Transparent Pricing
We provide upfront pricing and take the time to explain your options so you can make a fully informed decision.
When you contact us, you'll speak with a friendly, knowledgeable member of our team based right here in Southern California.
The People Behind THE Water Heater Company
THE Water Heater Company was born from a bold idea — what if a company did just one thing, but did it better than anyone else? That's exactly what Anthony and Gonzalo set out to build.
As a local, family-owned business in Southern California, we made the decision early to focus exclusively on water heaters. No distractions. No side jobs. Just a relentless commitment to being your trusted water heater authority — every single day.
From our first install to the tens of thousands of homes we've served since, the mission hasn't changed: honest pricing, expert work, and the kind of service that makes you want to tell your neighbors.
Anthony Hamilton
Co-Founder & Owner
Gonzalo Albarellos
Co-Founder & OwnerThese five values are at the heart of everything we do.
People First
We prioritize the well-being and satisfaction of our team and our clients, fostering a culture of respect and mutual success.
Genuine Care
We build lasting relationships by delivering our expertise with a personal touch, listening and tailoring solutions to your needs.
Raising THE Bar
As industry leaders, we are driven to set new standards of excellence, constantly pushing to exceed expectations.
Total Transparency
We operate with unwavering honesty and integrity, ensuring clear communication and accountability in every interaction.
Better Every Day
We are committed to continuous improvement, supporting our team's growth to ensure we always provide the best possible service.
Ready to experience a company that truly lives by its values?
THE Water Heater Company Difference
An honest side-by-side comparison: the one-man operation vs private equity vs franchise brands vs THE Water Heater Company.
Want the whole picture — including where your money goes under each business model? See the full why-choose-us comparison.
Trusted by Homeowners Across Southern California
We have 3,270+ reviews with a 4.9-star average. Here's what some of our happy customers have to say.
Zak was incredible from start to finish. He walked us through every option, replaced the unit the same day, and left the garage cleaner than he found it. Genuinely a five-star experience.
Judy & Jim Rabbitt
Camarillo, CA
Mitchell showed up on time, diagnosed the issue in minutes, and had a new water heater installed by the afternoon. Professional, honest, and clearly knows what he's doing.
Garrett Fuselier
Glendale, CA
Jake was awesome — patient with all of my questions, walked me through the new unit, and finished the install quickly. The whole process was smooth and stress-free.
Chris Cerros
Anaheim, CA
Thomas was fantastic. He clearly explained the options, the pricing was fair, and the workmanship is top-notch. Easily the best service call we've had in years.
Duane Alleman
Pasadena, CA
Justin was professional from the first phone call. Same-day appointment, transparent pricing, and the new tankless unit is flawless. I'm recommending TWHC to everyone I know.
Jose Lanz
Tarzana, CA
Couldn't ask for a better experience. Justin was friendly, fast, and incredibly thorough. He took the time to make sure everything was perfect before he left.
Petros K.
Granada Hills, CA
Zach and Zak made what could have been a stressful day completely easy. They were respectful, efficient, and clearly cared about doing the job right. Outstanding team.
Hank Pirali
Sunland, CA
Hear It Straight From Our Clients
Real homeowners share their experience working with The Water Heater Company — in their own words.
Experience the TWHC Difference
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Join thousands of satisfied homeowners who trust The Water Heater Company for their water heater needs.
