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Water Heater Company Process

Have a water heater problem? We Can Help!

When you choose us, you can rest assured that your water heater system is in good hands. As a company, we always strive to exceed customer expectations. We aim to consistently provide our customers with unmatched services, products, and expertise.
Step 1 – Call THE Water Heater Company
Schedule a Home Analysis appointment with one of our knowledgeable technicians. You can also use our instant online booking system to complete a service request form. We will then contact you at the requested time to discuss your needs and schedule an appointment.
Step 2 – We Come To You

During our visit, we will perform a thorough water heater inspection, including but not limited to an age verification, exhaust system functioning, incoming water pressure check, corrosion check, and overall condition checks. After our technician has completed your Home Analysis, we will present you with your options for repairing or replacing your system.

Step 3 – Get Hot Water!

Once you have decided how you’d like to proceed with any repair or replacement work, we will help you select and order any new products or replacement parts, and schedule any necessary return visits for a convenient time. Once finished and you have a new system, we can also help you establish a routine maintenance schedule to help you ensure that you get the most out of your system.

Our local, family-owned business is committed to bring fast service at a fair price to homeowners across Southern California.

Process Starts Here

The Process

Let’s get you THE water heater help you need with these three easy steps!

Step 1: You Call

Simply Book online or call us below so that we can get started today!

Step 2: We Come To You

We are there, fully prepared,
and on schedule.

Step 3: Get Hot Water
Simply enjoy hot water in
your home again.

Save Big with SoCal Rebates on Energy-Efficient Water Heaters

Tankless Federal Tax Credit (up to $600)

This tax credit is effective for products purchased and installed between January 1, 2023, and December 31, 2032.

Tankless SoCal Gas Rebate (up to $1,500)

From January 1, 2025, until December 31, 2025, all qualifying energy-efficient residential appliance purchases will receive an extra 50% rebate.

Water Heater Company Services

When you need repairs, you want technicians you can trust

Our experts are trained to offer the highest level of service possible. We believe that expertise is the foundation of exceptional service, so we ensure our technicians go through rigorous training and have access to a wealth of resources. We understand that dealing with water heaters can be stressful, which is why we are dedicated to handling every aspect of your water heater with meticulous attention to detail.

  • “Fair Pricing & Expert Service”

    This is the best company you want to hire, period! Excellent customer service, hones , and fairly priced! They are professionals that will provide you with exactly what you need. Zak G was my technician and I am grateful for his outstanding work. There’s no other company that will take care of you! Please get The Water Heater Company to take care of you the correct way. Thank you for providing people with high quality work, done with pride, and integrity!

    Gustavo C.
  • “Extremely Knowledgeable!”

    I simply cannot say enough wonderful things about this company specifically, Zach R. He was absolutely amazing, professional, extremely knowledgeable and so friendly! I don’t leave reviews often, but this absolutely warrants a review! He was able to replace my water heater the very same day and went above and beyond. Just top notch service all around! He made a Stressful situation much less stressful, and I am truly appreciative. If you ever have a water heater problem, call The Water Heater Company ASAP, and ask for Zach R. I would recommend time and time again!

    Tara L.
  • “Responsive & Professional”

    My water heater was leaking and growling. Who do I call to replace it? A plumbing firm? If so, which one? I ran across The Water Heater Company and figured a firm that specializes only in water heaters should be a wise choice. Right? My decision turned out to be a good one. They are so responsive and professional. The price was fair and reasonable. Top quality USA made water heater unit was installed. The workmanship was superb. Effective communication from start to finish. Terrific overall experience!

    Mike B.
  • “Reoccurring professionalism”

    Always have a great experience with this company. They are professional, prompt, and explain services well. Would recommend highly.

    Julianne A.
  • “Organized & Prepared”

    Mitchell arrived on time, provided expert advice, and had all necessary hardware to complete the job efficiently. After discussing options, he replaced my faulty pressure regulator and valve, resolving the issue immediately. His organization, efficiency, and cleanup were outstanding. As a certified Safety Engineer, I can attest that Mitchell’s workmanship and customer care are among the best I’ve seen.

    Phil M.
  • “Personable & Affordable”

    The Water Heater Company is very reliable and works with its customers to achieve the best possible outcome. Everyone is extremely helpful, kind, personable, and made sure I could get the water heater I desired at a price that I could afford. My technician, Evan, made sure that my house was in perfect order before and after installation, which was almost 3 weeks apart. Evan walked me through the new system with ease and professionalism that other usually do not take the time to do. I’m very satisfied with my purchase and everyone involved. Thank you for everything. I’m only sorry that I didn’t think to take a photo of Evan and his wonderful work!

    Liz B.
  • “Speechless Professionalism”

    Words cannot express my gratitude. Evan and his team did a superb job coordinating and installing a brand new tankless water heater for our family. We are so grateful with the amazing service, professionalism, and attention to detail that was given. Highly recommend! Thank you Evan!

    Mike R.
  • “Exceptional & Responsive”

    Can’t say enough positive things about this company. I called several companies and The Water Heater Company responded within minutes. The other companies called me more than a day later. They let me know when the repairman was going to be here and sent a pic so I knew who he was. Their office staff was excellent in all ways. They are the front line to any business, and they are amazing. A real asset to this company is Evan. He was extremely knowledgeable and professional. He knows his business. He kept us informed every inch of the process. We couldn’t of asked or gotten a better person. He had to clean up the mess the last person created and explained everything to us that was wrong. We will be returning customers for sure!

    M L.
  • “Simply Efficient & Flawless”

    We recently had TWHC replace a tankless water heater in one home and two tank water heaters in another. From the service staff to the technicians on-site, everyone was a pleasure to work with—timely, efficient, and organized. The quality of the work was flawless. We’ve also used TWHC for service work and have been consistently impressed with the craftsmanship and job quality.

    A special shout-out to Billy, who provided excellent phone support. He was courteous, helpful, and made a lasting impression. Thanks to him, we’ll continue to choose TWHC for our future needs.

    Richard L.
  • “Great Customer Service”

    I recently hired The Water Heater Company for a tankless water heater installation, and Evan did an excellent job. When it came time for the descale service, I requested him again. I also decided to install the Halo filtered water system, and Jake was incredibly helpful in guiding me to the best solution for my home.

    The company’s customer service is fantastic. They kept me updated on Evan’s arrival, and I was happy to see him again. He’s always kind, confident, and ensures everything is done right, even with complex installations. I’m very satisfied with their service, products, and overall experience. Thank you!

    B A.

Water Heater Company Products

Quality Water Heating & Filtration Systems in So Cal

Our technicians understand that every home has its own needs. For example, you may require a continuous supply of hot water and want to install a hot water recirculating system. Or perhaps you don’t have the space for a tank water heater and want to go with a tankless unit that doesn’t take up as much room. Whatever the situation may be, we have many high quality and energy-efficient options to choose from.
Bradford White – Storage tank water heaters

When you need a new water heater for your home, Bradford White water heaters may offer the ideal solution. THE Water Heater Company has more than 25 years of specialized experience with water heater installation, repair, and maintenance and is proud to be a Bradford White Contractor.

Noritz – Tankless water heaters

When you’re in the market for a new water heater, a Noritz tankless water heater is an excellent choice. These water heaters are reliable, eco-friendly, and versatile enough for installation where space is limited. THE Water Heater Company offers installation, repair, and maintenance of Noritz water heaters in the San Fernando Valley and all of Los Angeles and Ventura Counties.

Halo Water – Water filtration systems

Designed to effectively remove contaminants while retaining essential minerals, Halo ensures that you and your family enjoy clean, great-tasting water without sacrificing health benefits. Its advanced multi-stage filtration process targets a wide range of impurities, including chlorine, lead, and sediment, providing peace of mind with every sip. THE Water Heater Company proudly uses Halo Water Filtration Systems because investing in a Halo filtration system means safe and healthy water for your whole household.

Grundfos – Hot water recirculating systems

Grundfos Hot Water Recirculating Systems can significantly enhance your home’s comfort and efficiency. It ensures that hot water is readily available at your taps, eliminating the frustrating wait for water to warm up while saving both time and water. By keeping hot water circulating through your pipes, Grundfos reduces water waste, which is not only eco-friendly but can also lead to lower utility bills. With its reliable performance and advanced technology, a Grundfos hot water recirculating system is THE Water Heater Company top choice.

When it comes to water heaters, we can service or install all brands, makes, and models, including the above popular, industry-leading brands.

THE Water Heater Company Difference




Price
Availability

Expertise

Warranty

Care & Service
Local Connection
Response Time
Plumber/Handyman
Cheapest upfront
Limited;
long wait times
Generalists,
not specialists
Minimal to
none
Varies; inconsistent
Usually solo operator
Slow or inconsistent
Corporate Companies
Most expensive
Large teams,
but profit-focused
Multi-trade, not focused on water heaters
Standard manufacturer
warranty
Profit over people
Corporate, investor-owned
Fast but expensive
THE Water Heater Co
Fair & Transparent Pricing
Same-Day Service, 7 Days
a Week
Water Heater Experts
Only
Longest, Industry-Leading Warranties
People First – Clients & Team
Locally Owned & Operated
Fast, Fair & Reliable

Authorized Contractor

Water Heater Company

So Cal’s Go-to Experts in All Things Water Heaters & Filtration

Our company was created from our two founders’ shared vision to combine industry-leading knowledge and expertise, with a passion for service excellence, to operate as THE water heater company. Our entire team is united in this quest to be the best. We continuously train, we work together to exceed expectations, and we get better every day.

Our goal is to provide our community with the highest quality service and solutions — proudly working every day to earn our reputation as Your Trusted Water Heater Authority.

Only choice for best quality

Our local, family-owned business is committed to bring fast service at a fair price to homeowners across Southern California.

Learning Center: Helpful info

THE Learning Center

Your Friendly Neighborhood Water Heater Pro Tips

December 3, 2024

Should I Go Tankless or Stick with a Traditional Water Heater?

December 3, 2024

Should I Repair or Replace My Water Heater?

December 3, 2024

Understanding My Water Heater Options: A Homeowner’s Guide

December 3, 2024

Why Choose THE Water Heater Company?