A Note From Our Team Regarding COVID-19
In light of continually developing circumstances and precautions surrounding COVID-19 (coronavirus), we want to give you an update on our operations.
Our organization has the great honor of being considered an essential service company, and we are pleased to remain open for business. As we continue operations, we are taking all precautions to completely follow Cal/OSHA and CDC guidelines on how to slow the spread of the virus.
As part of these precautions, all of our technicians have completed COVID-19 Safety Training, and all company vehicles are stocked with rubber gloves, disinfectant wipes, and soap dispensers. To strictly adhere to social distancing guidelines, we are now performing services completely without physical contact by authorizing work and processing payments online.
All vehicles and equipment are sterilized after each home we visit, and any employees experiencing symptoms of sickness are required to stay home. All office staff are now working remotely from home as well in order to limit the number of people traveling and working together.
The safety and health of our customers and staff is our number one concern. We are fully committed to protecting our employees and clients in every way possible while still providing you with the highest standard of service. We are doing and will continue to do everything in our power to prevent the spread of COVID-19 and continue to responsibly assist you during this time of crisis.
What Makes Us Different
Learn Why We're Your Best
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All of our employees must pass a drug test and background check for employment.
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All of our Technicians go through our very own rigorous training, as well as training through various water heater manufacturers.
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We believe in leaving our customers' homes in better shape than when we got there.
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We use high quality products/equipment and recommend solutions based on the customer's individual needs.
Hear From Our Happy Customers
Reviews & Testimonials
At The Water Heater Company, your satisfaction is our priority! See for yourself what our customers have to say about working with us.
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I am going to start with WOW! In all of my 30 years living in Los Angeles, I can not remember, if ever, hiring a company that is more professional, responsive, on time, respectful and just downright nice. When searching for a water heater/water less tank
- E.M. -
At 6 a.m. my water heater was making the most awful noise imaginable. I woke my husband up and he shut off the gas and the pilot light, then I found The Water Heater Co. and filled out the request form on their website. They called me shortly after they op
- Julianne W. -
After 14 years our Noritz water heater stopped working. After reading many positive Yelp reviews, we decided to call The Water Heater Company. We are so glad we did!! The positive reviews are well deserved.
Everyone we dealt with was prompt, informati- Am S. -
Unfortunately, our water heater went out and needed to be replaced (cold showers suck). I called a couple water heater companies and ended up having The Water Heater Company come out.
I received a text prior to the appointment that Evan S will be co- Michael S. -
Great customer service is so rare nowadays. I genuinely recommend this company. Every single person I have spoken to over the phone has given great customer service. Even though it wasn't their department, they took their time to find the answer for me the
- Christina L. -
They came quickly, assessed the problem, and got me my hot water back.
- Robert N. -
Communication was great with the owner and they were very responsive, ensuring a first-class installation and experience.
- Todd B. -
Not only did he do the service we needed, but checked the whole unit in addition to other waterline components.
- Sabrina P.